Adult & Pediatric CPR / AED / First Aid

Cancellation Policy

Please read this entire document. By registering, you are agreeing to all policies: Cancellations: For cancellations received at least 48 hours prior to class: Full credit or refund of the class fee will be issued. Substitutions: You may substitute another individual for the enrolled person, if notice is given at least 24 hours prior to class. No Shows: If a customer fails to show up for a class, and fails to call before class, the class fee has been forfeit. Full refunds will not be provided for any no-shows You are making a commitment to attend a class, and are likely taking up a spot that somebody else needs. In the rare case that you have been admitted to the hospital, and were not discharged until after class, please be prepared to provide supporting documentation that this was the case, if you wish for us to consider waiving your change fees. Late: We try very hard to start on time, and are committed to doing so for the benefit of those who make it on time. We reserve the right to remove you from class if you arrive late. All material is critical to your passing of the certification exams. There are links and maps to all of your training locations, along with phone numbers of the locations on our website. Please get directions in advance, in whatever method that works for you. It is highly recommended that you know where you are going BEFORE you leave for class. Payment: All prices are stated and payments made in US Dollars. If you are paying in a different currency, be aware that your bank may charge a different exchange rate than the current market rate and may assess fees. We are not responsible for any of these fees, or the rates they are charging. Returned payments: A $25.00 fee will be charged for any returned checks or credit card chargebacks.

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